Masterclass

Special Culinary Presentation & Tasting Celebrate World Tapas Day with an immersive culinary experience hosted by Spain. Guests will enjoy a guided introduction to the rich culture and tradition of tapas, followed by an exclusive tasting inspired by the vibrant...

Better design creates better experiences for everyone. More travellers are seeking accessible travel experiences — whether due to mobility needs, health issues, sensory sensitivities, or mental wellbeing. This session explores how to adapt your sales process, documentation, communication, and in-destination...

Canadians are among the world’s most passionate travellers — and the outbound market is entering an exciting new era. From shifting traveller priorities and emerging hotspots to evolving booking behaviours and global influences, the landscape is changing fast. Join industry...

AI is fundamentally changing how travellers discover, plan, and engage with travel brands. In this session, we examine the travel journey and how AI enablement and shifting tech preferences are shaping customer expectations. From discovery through loyalty—understanding what is important...